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WUD 2007 Event Details

The focus of World Usability Day (WUD) 2007 is healthcare. Healthcare usability affects every individual throughout his or her entire life. Every day, issues of medical conditions, health insurance, nutrition, prescriptions, and supplements, healthcare professionals and medical facilities affect how we experience our world and the quality of our life. Our daily user experience is critically affected by healthcare and the usability of all aspects of healthcare.

Date: 20 November 2007
Venue: Sandton Convention Centre
Cost: Free
Time: 16:00–18:00

Agenda

16:00

Opening and welcome

Darelle van Greunen

16:15

ROI on Usability

Elisa Del Galdo, Human Factors International

Abstract

One of the most important attributes about integrating user centred design and usability into product or service design, is that when done properly, it can have a very strong return on investment. The key is to understand how to identify these metrics and understand who usability can have a positive impact on your organization’s goals. What metrics can be use by IT executives, project and product managers, and usability professionals to validate usability’s contributions to your business goals? How do I calculate the return on investment for usability work? How can you demonstrate the business value of planned usability projects, efforts, and activities? By identifying metrics that demonstrate the business case for usability in your organization, the value and power of usability can be easily demonstrated. This includes opportunities for cost-savings and increased productivity that can be measured and communicated.

More about Elisa

Elisa joined HFI in 2005. Prior to joining HF, she ran her own consultancy 12 years – specializing in design, usability, and the internationalisation of products and systems. She has conducted user studies in 9 different languages and 14 countries spread over 5 continents, relying on empirical, contextual usability techniques. Her clients have included Schlumberger SEED, Vonage, Atos Origin, Coditex Electronics, Hewlett-Packard, Tony Stone Images, Anderson Consulting, Société Internationale de Télécommunications Aéronautiques, Abbot Labs and Bay Networks.

16:45

Medical Claim Capturing Tools for Developing Countries

Mark Beckerling, Med-e-Mass

17:15

Multi-Cultural Research to Develop Usable Healthcare Products

A case study of the renal therapy process in emerging markets

Sarit Arora, General Lead, Usability Centre of Excellence, HFI India

David Bell, HFI UK

17:45

Questions

18:00

Closure and thanks

For more information

Contact the World Usability Day Organizing Committee via our contact form for more details.